These docs are for v1.1. Click to read the latest docs for v2.0.

Instagram Hashtag Feeds

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Instagram Hashtag Feeds Are Tracked In A Separate Feeds List

As of 12-10-2018, Instagram Hashtag Feeds are handled separately from other Hashtag Feeds in Tagboard.

This is due to changes to Instagram's API, which sets new limitations on the total number of hashtags any user can monitor in a rolling 7-day window. Currently, that limit is set to 25 in Tagboard. While the actual limit may be different at times, we aim to protect you from accidentally consuming all of your available allotments, as there is no way for Instagram to wipe these clean in its system.

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The limits on Instagram Hashtag Feeds are account-wide

You may only have 25 hashtags tracked for Instagram across all of your account's tagboards. In most cases, this also applies to your team members.

Adding an Instagram Hashtag Feed

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In order to use Instagram Hashtag Feeds

You must have already connected a Facebook Page that is connected to an Instagram Business Account with the proper permissions, as described in this video. For more detailed instructions, see this support page.

As shown below, navigate to your Tagboard's settings by clicking the Settings button while you have the Tagboard open.
Click the Social Feeds tab on the left, and you will see a similar screen as shown.
Enter the hashtag you wish to track and click Add.

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Instagram User Information

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Instagram User Information From Hashtag Feeds

As of 12-10-2018, Instagram no longer provides user data in their hashtag API. This means Instagram posts In your Latest tab will not include the user handle or location information.

In order to Feature Instagram posts with the username included, you will need to use the Tagboard Chrome Extension, or the Load Post via URL tools off of Instagram directly.

If you are monitoring posts in your Latest tab, and easy way to do this is to click on the time stamp of the Instagram post, which will open a new tab directly to the post.

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From here, you can Feature the post with the username included using either method. We recommend setting a default tagboard on your Chrome Extension and using that to simplify your workflow.